Privacy Policy

---

Effective Date: January 1, 2025

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you contact us, request a quote, schedule a site visit, or engage us for fabrication and installation services.

We may collect the following information when you interact with us:

• Name
• Phone number
• Email address
• Physical address or job site location
• Project details and measurements
• Photos of the job site or completed work
• Payment and billing information

This information is collected when you:

• Contact us by phone or email
• Request an estimate or site visit
• Approve a quote
• Make a payment
• Receive installation services

We use your information only for legitimate business purposes, including to:

• Communicate with you about your project
• Schedule site visits and installations
• Prepare quotes and invoices
• Process deposits and payments
• Provide fabrication and installation services
• Maintain internal records and documentation
• Improve our services and operations

We do not sell your personal information.

We use job management software (Jobber) to help manage quotes, jobs, scheduling, and communication. This may include:

• Email notifications related to quotes, deposits, scheduling, and invoices
• Appointment reminders for site visits or installation dates
• Follow-up messages after a job is completed

All scheduling is coordinated directly with you. Clients are not permitted to self-schedule or reschedule services without contacting us directly.

Payments may be processed electronically through secure third-party payment processors integrated with our job management software. We do not store full credit card or bank account details on our own servers.

We may share your information only with trusted third parties as necessary to operate our business, such as:

• Job management and scheduling software providers (e.g., Jobber)
• Payment processors
• Accounting or administrative service providers
   

These third parties are required to handle your information securely and only for the purposes of providing their services.

We do not share your information for marketing purposes outside of our business.

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. This includes using reputable third-party platforms that employ industry-standard security practices. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

• Complete your project
• Maintain business records
• Comply with legal, tax, or accounting requirements
   

You may contact us at any time to:

• Request access to your information
• Request corrections to your information
• Ask questions about how your information is used
   

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.